1.0 GENERAL.
1.1 This site is owned and operated by Checkbox ("we",
"us", "our" or "Checkbox"). Checkbox, provides its services to you
("Customer", "you" or "end user") subject to the following
conditions.
1.2 If you visit or shop at our website or any other affiliated
websites, you affirmatively accept the following conditions.
Continued use of the site constitutes the affirmative agreement to
these terms and conditions.
1.3 Checkbox reserves the right to change the terms, conditions
and notices under which the Checkbox sites and services are
offered, including but not limited to the charges associated with
the use of the Checkbox sites and services.
1.4 When you visit Checkbox's websites or send Email to us, you
are communicating with us electronically. You consent to receive
communications from us electronically. We will communicate with you
by Email or by posting notices on this site. You agree that all
agreements, notices, disclosures and other communications that we
provide to you electronically satisfy any legal requirement that
such communications be in writing.
1.5 All content on this site, such as text, graphics, logos,
button icons, images, data compilations and software, is the
property of Checkbox and is protected by international copyright
laws. The compilation of all content on this site is the exclusive
property of Checkbox and is protected by international copyright
laws. All software used on this site is the property of Checkbox
and is protected by international copyright laws.
2.0 DEFINITIONS.
2.1 "Site" shall mean the Checkbox website."Affiliate"
shall mean any person or entity, which (i) is owned by Checkbox, or
(ii) owns Checkbox in part or whole, or (iii) is under common
control and/or ownership with Checkbox. Service" shall mean those
services described in our Web Site incorporated herein by
reference."Service Date" shall mean the date of completion of
provisioning and testing of the Services; which date will be
notified via email to the Customer by
Checkbox.
3.0 DESCRIPTION OF SERVICES.
3.1 Checkbox is in the business of providing IT
consultancy, Voice over Internet Protocol ("VoIP") connection
services and IT Software services. Customer desires to purchase
from Checkbox, and Checkbox desires to sell to Customer such
services in accordance with the terms and conditions set forth in
this Agreement
3.2 Checkbox, directly and/or through its affiliates,
subsidiaries, and underlying carriers, shall provide the Services,
and Customer shall purchase and utilize the Services per the terms
and conditions of this Agreement. The Parties may, by mutual
agreement, add and incorporate additional services by executing
additional schedule(s) and incorporating them
herein.
4.0 TERMS
4.1 This Agreement shall become effective as of the
Effective Date. Unless otherwise provided in the Terms and
Conditions of an applicable Service Exhibit, this Agreement shall
remain effective until terminated as provided hereunder. Either
Party may terminate this Agreement by providing the other with
notice of such termination, which shall be effective immediately
upon delivery of such notice to the other Party. Furthermore,
Checkbox may terminate this Agreement immediately for any breach of
this Agreement or any applicable policy of Checkbox as posted on
the Site from time to time. No reimbursements for any fees charged
in connection with Service(s) offered on the Site shall be issued
where reason for termination is due to the violation of any of the
terms and conditions set forth herein or in any other policy posted
on this Site.
4.2 Checkbox shall not be held liable for any delay or
failure to provide service(s) at any time. In no event shall
Checkbox, its officers, Directors, Employees, Shareholders,
Affiliates, Agents or Providers who furnishes services to customer
in connection with this agreement or the service be liable for any
direct, incident, indirect, special, punitive, exemplary or
consequential damages, including but not limited to loss of data,
lost of revenue, profits or anticipated profits, or damages arising
out of or in connection to the use or inability to use the service.
The limitations set forth herein apply to the claimed founded in
Breach of Contract, Breach of Warranty, Product Liability, Tort and
any and all other liability and apply weather or not Checkbox was
informed of the likely hood of any particular type of
damage.
4.2. Checkbox makes no warranties of any kind, written or implied,
to the service in which it provides.
4.3 Where applicable, the Customer shall be responsible
for connecting to the Checkbox VOIP network or Software
infrastructure and the Customer shall be responsible for procuring,
at its own expense, the necessary facilities or equipment required
to interconnect to such locations. Checkbox will endeavor to
provide the Services on the Service Date and the Customer shall be
solely responsible for coordinating the provisioning of its
respective matching facilities and/or equipment (where applicable)
by the Service Date.
4.4 The Parties shall coordinate the management of their
respective system facilities, with each Party being responsible for
providing and operating, at its own expense, its respective network
facilities. The Parties also shall interface on a 24 hours/7 days a
week basis to assist each other with the isolation and repair of
any facility faults in their respective networks.
4.5 Checkbox makes no warranties, express or implied, as
to any service provisioned hereunder. checkbox specifically
disclaims any and all implied warranties, including without
limitation any implied warranties of merchantability, fitness for a
particular purpose, or title or noninfringement of
third party rights. checkbox does not warrant that the functions
contained in the services or in checkbox's systems will meet
customer's requirements, or will operate in the manner desired
by customer, or that the services or checkbox's systems will
be error free, or free from unauthorized intrusion. Notwithstanding
the foregoing, checkbox's total liability hereunder shall in no
event exceed the lesser of: (i) customer's proven direct damages;
or (ii) the aggregate amount of any applicable outage credits due
under the annex(es) for the affected service. the foregoing
limitation applies to all causes of actions and claims, including
without limitation, breach of contract, breach of warranty,
negligence, strict liability, misrepresentation and other
torts.
4.6 Regarding VoIP Connection services, customer shall
manage, without limitation, the integrity of the traffic egressing
Customer's Network.
4.7 Regarding VoIP Connection services, customer shall
screen and block calls destined to (a) invalid single numbers, (b)
unassigned numbers or (c) numbers with invalid
formats. Checkbox reserves the right to close or block
destinations deemed susceptible to fraud without informing the
customer.
4.8 Regarding VoIP Connection services, customer shall
manage and correct, as necessary, any fraudulent calling patterns
or calling patterns perceived as fraudulent that may harm or
adversely affect Checkbox or its network. In the event that
Customer fails to comply with the requirements Checkbox shall have
the right (but not the obligation) to take protective action
against Customer in order to protect Checkbox's egress network.
Such protective action may include, without limitation, the
temporary blocking of Customer's traffic until the applicable
problem is resolved (in Checkbox's reasonable discretion). If it is
determined that such traffic to checkbox represents economic
losses, the client is responsible for assuming all costs. Failure
to take this commitment, Checkbox will be free to use any possible
mechanism to ensure that such losses are settled by the customer
and will be reported in the VOIP providers associated
agreements.
4.9 Customer shall comply with all applicable local,
state, national and international laws and regulations, including
those related to data privacy, international communications, and
exportation of technical or personal data. Users shall comply with
all applicable FCC regulations, including, but not limited to,
obtaining all necessary licenses and/or authorizations, and payment
of any required fees directly to the FCC.
4.10 Users shall not use Checkbox Services to transmit,
distribute or store material that is inappropriate, as reasonably
determined by Checkbox, or material that is obscene like
pornography, defamatory, libelous, threatening, abusive, hateful,
or excessively violent.
4.11 Users shall not use Checkbox Services to transmit or
distribute material containing fraudulent offers for goods or
services, or any advertising or promotional materials that contain
false, deceptive, or misleading statements, claims, or
representations.
5.0 NO LIABILITY.
5.1 Customer agrees not to hold Checkbox, Checkbox's
principals, agents, employees, officers, directors, Affiliates, or
participants liable for any advice, representations and/or
Service(s). Customer releases Checkbox, Checkbox's principals,
agents, employees, officers, directors, Affiliates, and/or
participants from claims, demands and damages (actual or
consequential) of every kind and nature, known and unknown,
disclosed and undisclosed, arising out of or in any way connected
with any such disputes that may arise through the use of the Site
and/or Service(s).
5.2 Customer acknowledges that Checkbox has no control
over how a foreign administration or third party carrier
establishes its own rules and conditions pertaining to
telecommunications services. Customer agrees that Checkbox, its
directors, officers, employees and agents shall not be liable for
any loss or damage sustained by Customer, its interconnecting
carriers, its customers or its end users, among other individuals
and entities, due to any failure in or breakdown of the
communication facilities associated with providing the Services,
for any delay, interruption or degradation of the Services,
whatsoever shall be the cause or duration thereof, or for any other
cause or claim whatsoever arising under this Agreement. Customer
shall remain solely responsible for any and all charges and damages
arising out of any conduct described in this section, and shall
indemnify Checkbox, and hold and save Checkbox
harmless, for and from any and all such charges and
damages.
5.3 In no event shall Checkbox be liable for the
fraudulent or illegal use of the Services by any customers or
end-users of Customer, or for any amounts that Customer is unable
to collect from its customers, end-users or others. It is the
agreed understanding of the Parties that the end-user customers of
Customer are establishing a relationship with Customer and not a
relationship with Checkbox. End-users shall have no rights or
remedies against Checkbox.
5.4 Customer is solely responsible to other wholesalers or
resellers and end-users for all aspects of the wholesale or resale
by Customer of Checkbox's services. The indemnification provisions
of the Agreement shall apply to all claims against Checkbox or
Customer by other wholesalers or resellers and
end-users.
5.5 Customer, for itself and its successors and assigns,
shall defend, indemnify and hold harmless Checkbox and its
affiliates and their respective officers, directors, partners,
employees, agents, successors and assigns from and against, and
shall promptly reimburse them for, any and all losses, claims,
damages, settlements, costs, and liabilities of any nature
whatsoever (including reasonable attorney's fees) to which any of
them may become subject arising out of, based upon, as a result of,
or in any way connected with, the operations of Customer or the
performance by Customer under this Agreement; provided, however,
that this indemnification shall not apply with respect to claims
and damages of Customer against Checkbox arising by virtue of a
breach by Checkbox of its agreements contained
herein.
5.6 Without limiting any express financial or liability
provisions provided for in this agreement, checkbox never shall be
liable to the other for any indirect, consequential, exemplary,
special, reliance, cover-type,incidental or punitive damages
(including without limitation, lost business, revenue, profits, or
goodwill) arising in connection with this agreement or the
provision of services hereunder (including any service
implementation delays/failures), under any theory of tort,
contract, warranty, strict liability or negligence, even if the
party has been advised, knew or should have known of the
possibility of such damages.
5.7 Checkbox's "on-line" Services are provided on an "As
Is" basis. Customer acknowledges and accepts that communications
and transactions conducted on-line may not be absolutely secure,
that there may be system failure that may limit Customer's
accessibility to on-line Services, and that on-line Services are
not guaranteed to be error free. By enrolling for or using such
on-line Services, Customer agrees to accept all responsibility and
risk associated with the use of such on-line Service and the
Internet generally. Customer shall remain solely responsible for
any and all charges and damages arising out of any conduct
described in this section, and shall indemnify Checkbox, and hold
and save Checkbox harmless, for and from any and all such charges
and damages.
5.8 Checkbox shall not be liable at all for the use,
misuse, or abuse of a Customer's services or Customer's facilities
by Customer, Customer's agents or employees, or third parties
including, without limitation, members of the public. For example,
Checkbox is not liable for any damages, including any damages for
claims brought due to a Customer's violation of Checkbox's
Acceptable Use Policy, or toll usage charges the Customer may incur
as a result of the unauthorized placement of calls (i) from the
Customer's premises; (ii) through Customer-provided equipment;
(iii) that are transmitted or carried on the Checkbox network; (iv)
to Customer's Toll Free Prefixes in error; and (v) otherwise using
Customer's services. Checkbox may work with Customer, if requested,
to recommend possible solutions to reduce unauthorized use of the
Services and Customer's facilities. Checkbox does not, however,
warrant or guarantee that its recommendations will prevent
unauthorized use, and the Customer is responsible for controlling
access to, and use of, the Service and its own communications
facilities.
5.9 Customer shall remain solely responsible for any and
all charges and damages arising out of any conduct described in
this section, and shall indemnify Checkbox, and hold and save
Checkbox harmless, for and from any and all such charges and
damages. Resellers, aggregators, and other entities that make
services available to third parties are responsible for all
applicable laws, regulations, and obligations, including with
respect to caller identification, Federal Trade Commission and
Federal Communications Commission Do-Not-Call requirements, and all
similar local, state and federal requirements. Customer shall
remain solely responsible for any and all charges and damages
arising out of any violation of the aforementioned obligations, and
shall indemnify Checkbox, and hold and save Checkbox harmless, for
and from any and all such charges and damages.
5.10 Customer, customer resellers, aggregators, and other
entities that make services available to third parties are
responsible for all applicable laws, regulations, and obligations,
including with respect to caller identification to all local and
international governments laws whenever you call destiny is . As a
user you must comply with all telecom and government laws like
Do-Not-Call requirements, and all local, state and federal
requirements term of calls, and boundaries. Customer shall remain
solely responsible for any and all local or international laws
violation and charges and damages arising.
6.0 PRICING.
6.1 For VoIP connection services, Virtual call center
services, Broadcast Services and calling card the prices are
dictated by the rates posted on the rate page.
6.2 For other kind of services like IT consultancy, remote
support and others you can contact us directly for more
information.
7.0 PAYMENT.
7.1 Checkbox provides prepaid services only. You must keep
a positive balance to retain services with Checkbox. You must pay
all negative balances immediately. Customer agrees to keep a
positive balance in customer's account at all times and agrees to
pay the rate in which the customer signed up for to ALL
destinations and IT Services. Customer agrees to pay any and all
charges that customer incurs while using Checkbox's
service.
7.2 Payment for Service(s) and applicable taxes and/or
surcharges are billed on a pre-pay basis, Customer understands that
Service(s) will not be provisioned unless and until sufficient
pre-payment is made, and Customer further understands that
Service(s) may be suspended immediately if sufficient pre-payment
is not made. It is Customer's ongoing responsibility to ensure that
sufficient pre-payment is made prior to use of the
Services.
7.3 Checkbox reserves the right to charge Customer, and
Customer agrees to pay Checkbox, for any reasonable fees incurred
as well as Checkbox's administrative expenses associated with
credit card processing, wire transfer receipt, and other bank
surcharges, fees, and penalties associated with Customer's
payments.
7.4 Checkbox reserves the right to debit Customer's credit
card(s), in addition to other means provided by law and/or equity,
in order to recover any and all charges assessed.
8.0 REFUND POLICY.
8.1 We do not offer refunds on our VOIP service, however the
refund may apply for the balance not used if there is real evidence
of poor quality service.
9.0 PRODUCT CONFIGURATION.
9.1. Checkbox services are not intended for the novice user.
Checkbox does not offer technical assistance for third party
devices. This includes PBX Servers/Switches, IP Phones and ATA
Adapters.
9.2. We do provide sample configuration for Asterisk/Trixbox
servers and standard SIP and IAX2 settings for use with IP
Phones/Softphones which is easily accessible on our customer user
portal. The sample configuration provided will not assist with
internal routing, extension logic or calling plans. It is the end
users responsibility to properly configure their servers and or
devices for use with Checkbox services.
10.0 TELEMARKETING TRAFFIC.
10.1 Checkbox ONLY accept for termination any
telemarketing traffic, or any fax broadcasts, which would NOT
violate the Telephone Consumer Protection Act ("TCPA"), which
prohibits the sending of facsimile advertisements without the prior
consent of the recipient Also Customer must comply with
ALL local laws, administrative and regulatory requirements
and any other authorities having jurisdiction over the
traffic Customer is sending.
10.2 Customer acknowledges Checkbox DO NOT KNOW and it's
not intended to know the local laws, administrative and regulatory
requirements and any other authorities having
jurisdiction
over the VoIP traffic Customer is sending or any other
service the customer is receiving from Checkbox.
11.0 NO EMERGENCY NUMBERS.
11.1 Customer acknowledges and accept Checkbox DOES NOT
provide any kind of access to any emergency number in any country
or destination.
12.0 CANCELLATION.
12.1 Checkbox may discontinue the furnishing of any and/or
all Service(s) to a Customer, without incurring any liability,
immediately and without notice if Checkbox deems, in its sole
discretion, that such action is necessary to prevent or to protect
against fraud, tricks, tampering, schemes, false or invalid
numbers, false credit devices, electronic devices, or any other
fraudulent means or devices, or to otherwise protect its personnel,
agents, facilities or services, or to protect against actual or
potential adverse financial effect. Checkbox may discontinue the
furnishing of any and/or all Service(s) to Customer, without
incurring any liability, immediately and without notice, if
Customer refuses to furnish information to Checkbox regarding the
Customer's creditworthiness, its past or current use of Checkbox's
Service(s), the jurisdictional nature or characteristics of the
Service(s), or its planned use of Service(s).
13.0
CONFIDENTIALITY.
For the entire term of this Agreement and for a period of one (1)
year after its termination, each Party shall maintain the
confidentiality of all information or data of any nature provided
to it by the other Party that contains a conspicuous marking
identifying it as "Confidential" or "Proprietary" (the
"Information"). Each Party shall use the same efforts (but in no
case less than reasonable efforts) to protect Information it
receives from the other Party as it accords to its own confidential
and proprietary information. The above requirements shall not apply
to Information, which is already in the possession of the receiving
Party through no breach of an obligation of confidentiality to the
disclosing Party, or any third party, is already publicly available
through no breach of this paragraph, or has been previously
independently developed by the receiving Party. This Agreement
shall not prevent any disclosure of Information pursuant to
applicable law or regulation, provided that prior to making such
disclosure, the receiving Party shall use reasonable efforts to
notify the disclosing Party of the required
disclosure.