1.0 GENERAL
1.1 This site is owned and operated
by Checkbox ("we", "us", "our" or "Checkbox").
Checkbox, provides its services to you ("Customer", "you"
or "end user") subject to the following conditions.
1.2 If you visit or shop at our website or any other affiliated websites,
you affirmatively accept the following conditions. Continued use of
the site constitutes the affirmative agreement to these terms and conditions.
1.3 Checkbox reserves the right to change the terms, conditions and
notices under which the Checkbox sites and services are offered, including
but not limited to the charges associated with the use of the Checkbox
sites and services.
1.4 When you visit Checkbox's websites or send Email to us, you are
communicating with us electronically. You consent to receive communications
from us electronically. We will communicate with you by Email or by
posting notices on this site. You agree that all agreements, notices,
disclosures and other communications that we provide to you electronically
satisfy any legal requirement that such communications be in writing.
1.5 All content on this site, such as text, graphics, logos, button
icons, images, data compilations and software, is the property of Checkbox
and is protected by international copyright laws. The compilation of
all content on this site is the exclusive property of Checkbox and is
protected by international copyright laws. All software used on this
site is the property of Checkbox and is protected by international copyright
laws.
2.0 DEFINITIONS:
2.1 "Site" shall mean the
Checkbox website."Affiliate" shall mean any person or entity,
which (i) is owned by Checkbox, or (ii) owns Checkbox in part or whole,
or (iii) is under common control and/or ownership with Checkbox. Service”
shall mean those services described in our Web Site incorporated
herein by reference.“Service Date” shall mean the date of completion
of provisioning and testing of the Services; which date will be notified
via email to the Customer by Checkbox.
3.0 DESCRIPTION OF SERVICES.
3.1 Checkbox is in the business of
providing IT consultancy, Voice over Internet Protocol ("VoIP")
connection services and IT Software services. Customer desires to purchase
from Checkbox, and Checkbox desires to sell to Customer such services
in accordance with the terms and conditions set forth in this Agreement
3.2 Checkbox, directly and/or through its affiliates, subsidiaries,
and underlying carriers, shall provide the Services, and Customer shall
purchase and utilize the Services per the terms and conditions of this
Agreement. The Parties may, by mutual agreement, add and incorporate
additional services by executing additional schedule(s) and incorporating
them herein.
4.0 TERMS
4.1 This Agreement shall become effective
as of the Effective Date. Unless otherwise provided in the Terms and
Conditions of an applicable Service Exhibit, this Agreement shall remain
effective until terminated as provided hereunder. Either Party may terminate
this Agreement by providing the other with notice of such termination,
which shall be effective immediately upon delivery of such notice to
the other Party. Furthermore, Checkbox may terminate this Agreement
immediately for any breach of this Agreement or any applicable policy
of Checkbox as posted on the Site from time to time. No reimbursements
for any fees charged in connection with Service(s) offered on the Site
shall be issued where reason for termination is due to the violation
of any of the terms and conditions set forth herein or in any other
policy posted on this Site.
4.2 Checkbox shall not be held liable for any delay or failure to provide
service(s) at any time. In no event shall Checkbox, its officers, Directors,
Employees, Shareholders, Affiliates, Agents or Providers who furnishes
services to customer in connection with this agreement or the service
be liable for any direct, incident, indirect, special, punitive, exemplary
or consequential damages, including but not limited to loss of data,
lost of revenue, profits or anticipated profits, or damages arising
out of or in connection to the use or inability to use the service.
The limitations set forth herein apply to the claimed founded in Breach
of Contract, Breach of Warranty, Product Liability, Tort and any and
all other liability and apply weather or not Checkbox was informed of
the likely hood of any particular type of damage.
4.2. Checkbox makes no warranties of any kind, written or implied, to
the service in which it provides.
4.3 Where applicable, the Customer
shall be responsible for connecting to the Checkbox VOIP network or
Software infrastructure and the Customer shall be responsible for procuring,
at its own expense, the necessary facilities or equipment required to
interconnect to such locations. Checkbox will endeavor to provide the
Services on the Service Date and the Customer shall be solely responsible
for coordinating the provisioning of its respective matching facilities
and/or equipment (where applicable) by the Service Date.
4.4 The Parties shall coordinate the
management of their respective system facilities, with each Party being
responsible for providing and operating, at its own expense, its respective
network facilities. The Parties also shall interface on a 24 hours/7
days a week basis to assist each other with the isolation and repair
of any facility faults in their respective networks.
4.5 Checkbox makes no warranties, express
or implied, as to any service provisioned hereunder. checkbox specifically
disclaims any and all implied warranties, including without limitation
any implied warranties of merchantability, fitness for a particular
purpose, or title or noninfringement
of third party rights. checkbox does
not warrant that the functions contained in the services or in checkbox’s
systems will meet customer’s requirements, or will operate in the
manner desired by
customer, or that the services or checkbox’s
systems will be error free, or free from unauthorized intrusion. Notwithstanding
the foregoing, checkbox’s total liability hereunder shall in no event
exceed the lesser of: (i) customer’s proven direct damages; or (ii)
the aggregate amount of any applicable outage credits due under the
annex(es) for the affected service. the foregoing limitation applies
to all causes of actions and claims, including without limitation, breach
of contract, breach of
warranty, negligence, strict liability,
misrepresentation and other torts.
4.6 Regarding VoIP Connection services,
customer shall manage, without limitation, the integrity of the traffic
egressing Customer’s Network.
4.7 Regarding VoIP Connection services,
customer shall screen and block calls destined to (a) invalid single
numbers, (b) unassigned numbers or (c) numbers with invalid formats.
4.8 Regarding VoIP Connection services,
customer shall manage and correct, as necessary, any fraudulent calling
patterns or calling patterns perceived as fraudulent that may harm or
adversely affect Checkbox or its network. In the event that Customer
fails to comply with the requirements Checkbox shall have the right
(but not the obligation) to take protective action against Customer
in order to protect Checkbox’s egress network. Such protective action
may include, without limitation, the temporary blocking of Customer’s
traffic until the applicable problem is resolved (in Checkbox’s reasonable
discretion).
4.9 Customer shall comply with all
applicable local, state, national and international laws and regulations,
including those related to data privacy, international communications,
and exportation of technical or personal data. Users shall comply with
all applicable FCC regulations, including, but not limited to, obtaining
all necessary licenses and/or authorizations, and payment of any required
fees directly to the FCC.
4.10 Users shall not use Checkbox Services
to transmit, distribute or store material that is inappropriate, as
reasonably determined by Checkbox, or material that is obscene like
pornography, defamatory, libelous, threatening, abusive, hateful, or
excessively violent.
4.11 Users shall not use Checkbox Services
to transmit or distribute material containing fraudulent offers for
goods or services, or any advertising or promotional materials that
contain false, deceptive, or misleading statements, claims, or representations.
5.0 NO LIABILITY.
5.1 Customer agrees not to hold Checkbox,
Checkbox's principals, agents, employees, officers, directors, Affiliates,
or participants liable for any advice, representations and/or Service(s).
Customer releases Checkbox, Checkbox's principals, agents, employees,
officers, directors, Affiliates, and/or participants from claims, demands
and damages (actual or consequential) of every kind and nature, known
and unknown, disclosed and undisclosed, arising out of or in any way
connected with any such disputes that may arise through the use of the
Site and/or Service(s).
5.2 Customer acknowledges that Checkbox
has no control over how a foreign administration or third party carrier
establishes its own rules and conditions pertaining to telecommunications
services. Customer agrees that Checkbox, its directors, officers, employees
and agents shall not be liable for any loss or damage sustained by Customer,
its interconnecting carriers, its customers or its end users, among
other individuals and entities, due to any failure in or breakdown of
the communication facilities associated with providing the Services,
for any delay, interruption or degradation of the Services, whatsoever
shall be the cause or duration thereof, or for any other cause or claim
whatsoever arising under this Agreement. Customer shall remain solely
responsible for any and all charges and damages arising out of any conduct
described in this section, and shall indemnify Checkbox, and hold
and save Checkbox harmless, for and
from any and all such charges and damages.
5.3 In no event shall Checkbox be liable
for the fraudulent or illegal use of the Services by any customers or
end-users of Customer, or for any amounts that Customer is unable to
collect from its customers, end-users or others. It is the agreed understanding
of the Parties that the end-user customers of Customer are establishing
a relationship with Customer and not a relationship with Checkbox. End-users
shall have no rights or remedies against Checkbox.
5.4 Customer is solely responsible
to other wholesalers or resellers and end-users for all aspects of the
wholesale or resale by Customer of Checkbox’s services. The indemnification
provisions of the Agreement shall apply to all claims against Checkbox
or Customer by other wholesalers or resellers and end-users.
5.5 Customer, for itself and its successors
and assigns, shall defend, indemnify and hold harmless Checkbox and
its affiliates and their respective officers, directors, partners, employees,
agents, successors and assigns from and against, and shall promptly
reimburse them for, any and all losses, claims, damages, settlements,
costs, and liabilities of any nature whatsoever (including reasonable
attorney's fees) to which any of them may become subject arising out
of, based upon, as a result of, or in any way connected with, the operations
of Customer or the performance by Customer under this Agreement; provided,
however, that this indemnification shall not apply with respect to claims
and damages of Customer against Checkbox arising by virtue of a breach
by Checkbox of its agreements contained herein.
5.6 Without limiting any express financial
or liability provisions provided for in this agreement, checkbox never
shall be liable to the other for any indirect, consequential, exemplary,
special, reliance, cover-type,incidental or punitive damages (including
without limitation, lost business, revenue, profits, or goodwill) arising
in connection with this agreement or the provision of services hereunder
(including any service implementation delays/failures), under any theory
of tort, contract, warranty, strict liability or negligence, even if
the party has been advised, knew or should have known of the possibility
of such damages.
5.7 Checkbox’s "on-line"
Services are provided on an "As Is" basis. Customer acknowledges
and accepts that communications and transactions conducted on-line may
not be absolutely secure, that there may be system failure that may
limit Customer's accessibility to on-line Services, and that on-line
Services are not guaranteed to be error free. By enrolling for or using
such on-line Services, Customer agrees to accept all responsibility
and risk associated with the use of such on-line Service and the Internet
generally. Customer shall remain solely responsible for any and all
charges and damages arising out of any conduct described in this section,
and shall indemnify Checkbox, and hold and save Checkbox harmless, for
and from any and all such charges and damages.
5.8 Checkbox shall not be liable at
all for the use, misuse, or abuse of a Customer's services or Customer's
facilities by Customer, Customer's agents or employees, or third parties
including, without limitation, members of the public. For example, Checkbox
is not liable for any damages, including any damages for claims brought
due to a Customer's violation of Checkbox’s Acceptable Use Policy,
or toll usage charges the Customer may incur as a result of the unauthorized
placement of calls (i) from the Customer's premises; (ii) through Customer-provided
equipment; (iii) that are transmitted or carried on the Checkbox network;
(iv) to Customer's Toll Free Prefixes in error; and (v) otherwise using
Customer's services. Checkbox may work with Customer, if requested,
to recommend possible solutions to reduce unauthorized use of the Services
and Customer's facilities. Checkbox does not, however, warrant or guarantee
that its recommendations will prevent unauthorized use, and the Customer
is responsible for controlling access to, and use of, the Service and
its own communications facilities.
5.9 Customer shall remain solely responsible
for any and all charges and damages arising out of any conduct described
in this section, and shall indemnify Checkbox, and hold and save Checkbox
harmless, for and from any and all such charges and damages. Resellers,
aggregators, and other entities that make services available to third
parties are responsible for all applicable laws, regulations, and obligations,
including with respect to caller identification, Federal Trade Commission
and Federal Communications Commission Do-Not-Call requirements, and
all similar local, state and federal requirements. Customer shall remain
solely responsible for any and all charges and damages arising out of
any violation of the aforementioned obligations, and shall indemnify
Checkbox, and hold and save Checkbox harmless, for and from any and
all such charges and damages.
5.10 Customer, customer resellers,
aggregators, and other entities that make services available to third
parties are responsible for all applicable laws, regulations, and obligations,
including with respect to caller identification to all local and international
governments laws whenever you call destiny is . As a user you must comply
with all telecom and government laws like Do-Not-Call requirements,
and all local, state and federal requirements term of calls, and boundaries.
Customer shall remain solely responsible for any and all local or international
laws violation and charges and damages arising.
6.0 PRICING
6.1 For VoIP connection services, Virtual
call center services, Broadcast Services and calling card
The prices are dictated by the rates
posted on the rate page.
6.2 For other kind of services like
IT consultancy, remote support and others you can contact us directly
for more information.
7.0 PAYMENT
7.1 Checkbox provides prepaid services
only. You must keep a positive balance to retain services with Checkbox.
You must pay all negative balances immediately. Customer agrees to keep
a positive balance in customer's account at all times and agrees to
pay the rate in which the customer signed up for to ALL destinations
and IT Services. Customer agrees to pay any and all charges that customer
incurs while using Checkbox's service.
7.2 Payment for Service(s) and applicable
taxes and/or surcharges are billed on a pre-pay basis, Customer understands
that Service(s) will not be provisioned unless and until sufficient
pre-payment is made, and Customer further understands that Service(s)
may be suspended immediately if sufficient pre-payment is not made.
It is Customer's ongoing responsibility to ensure that sufficient pre-payment
is made prior to use of the Services.
7.3Checkbox reserves the right to charge
Customer, and Customer agrees to pay Checkbox, for any reasonable fees
incurred as well as Checkbox's administrative expenses associated with
credit card processing, wire transfer receipt, and other bank surcharges,
fees, and penalties associated with Customer's payments.
7.4 Checkbox reserves the right to debit Customer's credit card(s),
in addition to other means provided by law and/or equity, in order to
recover any and all charges assessed.
8.0 NO REFUND POLICY
8.1 We DO NOT offer refunds on remaining pre-paid balance. We do not
offer refunds for monthly subscriptions such as Local DID's or Toll
Free numbers. There will be no refunds for one-time/setup fees. (custom
toll free numbers)
9.0 PRODUCT CONFIGURATION
9.1. Checkbox services are not intended for the novice user. Checkbox
does not offer technical assistance for third party devices. This includes
PBX Servers/Switches, IP Phones and ATA Adapters.
9.2. We do provide sample configuration for Asterisk/Trixbox servers
and standard SIP and IAX2 settings for use with IP Phones/Softphones
which is easily accessible on our customer user portal. The sample configuration
provided will not assist with internal routing, extension logic or calling
plans. It is the end users responsibility to properly configure their
servers and or devices for use with Checkbox services.
10.0 TELEMARKETING TRAFFIC.
10.1 Checkbox ONLY accept for termination
any telemarketing traffic, or any fax broadcasts, which would NOT violate
the Telephone Consumer Protection Act ("TCPA"), which prohibits
the sending of facsimile advertisements without the prior consent of
the recipient Also Customer must comply with
ALL local laws, administrative and
regulatory requirements and any other authorities having jurisdiction
over the traffic Customer is sending.
10.2 Customer acknowledges Checkbox
DO NOT KNOW and it’s not intended to know the local laws, administrative
and regulatory requirements and any other authorities having jurisdiction
over the VoIP traffic Customer is sending
or any other service the customer is receiving from Checkbox.
11.0 NO EMERGENCY NUMBERS
11.1 Customer acknowledges and accept
Checkbox DOES NOT provide any kind of access to any emergency number
in any country or destination.
12.0 CANCELLATION
12.1 Checkbox may discontinue the furnishing
of any and/or all Service(s) to a Customer, without incurring any liability,
immediately and without notice if Checkbox deems, in its sole discretion,
that such action is necessary to prevent or to protect against fraud,
tricks, tampering, schemes, false or invalid numbers, false credit devices,
electronic devices, or any other fraudulent means or devices, or to
otherwise protect its personnel, agents, facilities or services, or
to protect against actual or potential adverse financial effect. Checkbox
may discontinue the furnishing of any and/or all Service(s) to Customer,
without incurring any liability, immediately and without notice, if
Customer refuses to furnish information to Checkbox regarding the Customer's
creditworthiness, its past or current use of Checkbox's Service(s),
the jurisdictional nature or characteristics of the Service(s), or its
planned use of Service(s).
13.0 CONFIDENTIALITY
For the entire term of this Agreement and for a period of one (1) year
after its termination, each Party shall maintain the confidentiality
of all information or data of any nature provided to it by the other
Party that contains a conspicuous marking identifying it as "Confidential"
or "Proprietary" (the "Information"). Each Party
shall use the same efforts (but in no case less than reasonable efforts)
to protect Information it receives from the other Party as it accords
to its own confidential and proprietary information. The above requirements
shall not apply to Information, which is already in the possession of
the receiving Party through no breach of an obligation of confidentiality
to the disclosing Party, or any third party, is already publicly available
through no breach of this paragraph, or has been previously independently
developed by the receiving Party. This Agreement shall not prevent any
disclosure of Information pursuant to applicable law or regulation,
provided that prior to making such disclosure, the receiving Party shall
use reasonable efforts to notify the disclosing Party of the required
disclosure.